Community listening means that you watch what your target customers likes and doesn’t like. You get feedback, in the form of products they like things they don’t (Both are things consumers share on social media). Community listening lets you get in on fads such as rolled ice cream, new nail trends, and viral hair cutting videos. You get to see what viral video’s your audience likes and deconstruct what makes them so popular.
Increase Consumer Engagement
With new features like Instagram stories, multiple picture uploads, story tags and hashtags, consumers can be more engaged with your brand than ever. It also means there are more opportunities to get your content in front of consumers.
Build and Nurture a Community
With hashtags, mentions and stories you can collaborate with other businesses and create a community of businesses and consumers. Social media is unique in its way that it communicates. Social media has two way communication channels between businesses and consumers. With this two way street it is easy to connect with consumers and build an online community.
Find New Clients
Location tagging and hashtagging makes it easy to find and reach new clients. There are 500 million monthly active users on Instagram as of June 2016. Potential customers are there and an effective campaign can drive them toward your business.
More Leads and More Closes
Social Media has a higher lead-to-close rate than traditional media. What does this mean? More sales for you!
Instagram makes it easy to have your brand shine through its platform. Your brand is how your customer sees you. It’s the first impression to new customers and the reason that long time customers keep coming back. Instagram allows for your branded content to come across your followers and also potential consumers. It’s comments and likes allow your brand to interact and shine on a personal level to users.
Good quality, engaging content rises to the top in Instagram. While this may be a reason to outsource your social media, it also means that social media executed well can give your brand a boost in visibility and in brand recognition.